Please find below our current hotel information for your review to assist in the planning of your stay with us.
Room Service and mini bar:
If you would like to relax in your room, breakfast is available from 6:30am-10:30am daily with a snacks menu from 4pm-6pm and dinner from 6pm-9pm daily. A limited night owl room service menu is available from 9pm.
We have moved our mini bar items out of rooms at present, however you are more than welcome to order any items from our mini bar list and we will deliver to your room.
Please scan the QR code located near your mini bar fridge/tea/coffee area in your room to place your order for any of our room service menus or the mini bar menu.
Please click here for our menus
Our onsite restaurant Bistro Dalby on level 1 of the hotel is open for breakfast and dinner. Breakfast is available from 6:30am-10:30am, and dinner from 6.00pm-9.00pm 7 days a week, with bookings essential for dinner. Our lobby bar opens for beverages and coffee from 4:00pm daily. High tea is available on Saturday and Sunday from 12 noon with advance bookings required (minimum 10 people required).
Please contact Bistro Dalby on 02 4032 3717 to place your booking for dinner.
Please click here for our menus
Gym, Spa and Steam Room:
Our fitness centre is complimentary for our in-house guests and is located on M level of the hotel. These facilities are open from 6am-10pm. Our gym and steam room are available for use for all guests during their stay. The spa is locked for safety, please ask reception for an access key.
Early check in/late check out:
Hotel check in time is 2pm and check out time is 11am. Please advise if you require an early check in or late check out, we can certainly note down your timing preference and look at your request subject to availability, or to guarantee a time a fee would apply (subject to timing, amount varies).
We offer secure underground parking at the hotel, at a rate of $25 per car per night, which can be billed onto your room account. Please note parking is subject to availability and we are not able to reserve car spaces. On arrival at the hotel, please buzz on the hotel intercom and mention your surname and that you are checking in. Once you present at reception for check in, we will take note of your registration details.
Please let us know if you require a rollaway bed ($45 per night) or baby portacot (no cost). Please note these are subject to availability.
Your room will be serviced everyday by our Housekeeping team. If you require any additional items please dial 9 for reception and our front desk team will assist you.
Credit card surcharges:
A 1.4% fee applies to all credit card transactions.
Payment security and ID:
Payment for accommodation is required on check in to the hotel and a credit card pre-authorisation is also required on file for security of any incidentals. Please note valid and current photo ID is required on check in. Please note you must be 18 years or older to check in at the hotel.
If you have any special requirements, or if there is anything at all that we can do to make your stay more enjoyable please contact the hotel on 02 4032 3700.
Non smoking hotel:
Please note we are a fully non-smoking hotel. This includes cigarettes, cigars and vaping. Balconies and all areas within a 5 meter radius to the hotel are all also non-smoking area.
Penalties do apply for non compliance ($250 fee per instance).
If the Hotel’s fire alarm system is activated in the room intentionally (eg, cooking, smoking, vaping) the cost of the false alarm fee (currently $1776) will be billed to the guest account. The alarm can also be activated if the bathroom door is left open and the room fills with steam.